Senior Customer Reference Specialist

Бизнес-центр «Кондратьевский» +78126110035 Russian Federation, Saint-Petersburg Кондратьевский проспект, д.15, корпус 3

Language Required

  • English


  • On-going execution and adherence to formal customer reference program, aligning to goals and objectives, guiding principles, tracking and reporting mechanisms, communications and maintaining documents and agreements
  • Serve as a single point of contact for customer references in EMEA regions, including suggestions for potential references and requests for references from Sales, field marketing, Channels and Alliances, and AR/PR
  • Become a trusted advisor to the field sales and marketing teams
  • Identify, cultivate and manage customer references in EMEA regions; this includes convincing Veeam Sales, ProPartners, Alliance partners, end users, and their PR and legal departments to participate in the reference program
  • Coordinate customer interviews. Edit and/or write stories/brief copywriting resources as applicable, and for approved suggestions, provide background information and contact details to the writer. Manage internal/external review, approvals and posting
  • Track use of customer references, including written success studies, quotes, peer-to-peer references, audio, video, and AR/PR contacts
  • Maintain accurate and timely information in customer reference database
  • Work with wider Veeam marketing departments to ensure that all completed customer assets are well promoted both externally and internally as well as utilized correctly/through the best channels
  • Regular reporting on performance
  • Efficiently manage multiple projects
  • Special projects as assigned by the department manager


  • Bachelor’s degree in Marketing, Communications, Business Administration or related area
    (a combination of education and experience will be considered)
  • At least three years of sales and marketing experience in B2B industry
  • Understanding of the roles played by alliance partners, distributors, system integrators, etc. in the channel market highly preferred
  • Strong organizational and project management skills
  • Soft persuasive selling skills
  • Strong decision making and problem solving skills
  • Exceptional verbal and written communication skills
  • Enthusiastic, hard-working, results-oriented and able to work independently in a fast-paced environment
  • Must be proficient with Microsoft Office suite
  • Understanding of customer advocacy and customer relationship management desired
  • Excellent level of English is a must
  • Multi-lingual proficiency is a plus (German or French or Italian)

We offer

  • Work in a stable, dynamic company
  • Modern energetic multinational working environment
  • Interesting people, an excellent team of professionals
  • Opportunities for professional growth and career
  • Flexible work schedule
  • Employment according to the Labor Code of the Russian Federation, official salary
  • An extended medical insurance policy
  • Opportunity to join the Veeam football team
  • Partial compensation of costs on fitness
  • Annual leave 28 days
Надежда Яромирова
«Готова подписаться под каждой из "7 причин работать в Veeam". Все так, без преувеличений!»
Надежда Яромирова
Менеджер интернет-проектов
«Готова подписаться под каждой из "7 причин работать в Veeam". Все так, без преувеличений!»

Фильтровать вакансии

Все ин. языки

Найдено вакансий: 3

Renewals Sales Enablement Trainer

Глобальный маркетинг

  • Asses the current sales readiness of the renewals sales team.
  • Based on the assessment deliver sales methodology, processes and corporate...

Ин. языки: Английский

Senior Specialist

Глобальный маркетинг

  • EMEA marketing programs analytics & data management (business and budget side)
  • Build marketing data models
  • Manage infrastructure updates...

Ин. языки: Английский

Web Projects Specialist

Глобальный маркетинг

  • Plan, coordinate and execute web projects
  • Create new site pages, portals and sites with designers and developers (prototypes, mockups)

Ин. языки: Английский

Хотите работать у нас в компании?

Подпишитесь на рассылку и узнайте о новых вакансиях первыми!